What are the check-in and check-out times at Paradisus Playa Del Carmen (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
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Paradisus Playa Del Carmen (Adults Only), Playa del Carmen
292US$
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Key details
About Resort
5 Avda Calle 112 Col Luis Donaldo Colosi,
Playa del Carmen,
Mexico,
77719,
Quintana Roo
- Close to Playa del Carmen Beach
Very good
7.8
4.4
4.5
Loved by guests
"The family vs adults only lay out is genius."
"Swim up Suite was amazing."
"The Friday night carnival games and pirates at the pool were a great hit for the kids."
Paradisus Playa Del Carmen (Adults Only) is a 5-star luxury seafront resort featuring an
Rooms & Amenities
The Paradisus Playa Del Carmen offers elegant suites such as the
Dining Options
Dining options at the resort include
Leisure & Activities
Leisure facilities include
Business & Transportation
For corporate needs, the hotel features a
Must-do experiences
- Savor the fresh seafood at El Fogón, a hidden local favorite.
- Visit the stunning cenote Gran Cenote for swimming and photos.
- Stroll through the colorful 5th Avenue for unique shops and art.
- Taste authentic cochinita pibil at the Mercado Municipal.
- Catch a live mariachi performance at Parque Los Fundadores.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Concierge Junior Suite Nature View
2 persons
52 m²
2 Double beds
Air conditioning
room details
Master Suite Nature View
2 persons
83 m²
1 King-size bed
Shower
Balcony
room details
Family Concierge Junior Suite SwimUp
2 persons
62 m²
2 Double beds
Air conditioning
room details
Family Concierge Master Suite Nature View
2 persons
83 m²
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Golf course
- Yoga class
Guest Parking
- Dryer
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Public Bath
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
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Dining Onsite
At Paradisus Playa Del Carmen, culinary delights await with a charming array of dining venues, each offering a unique taste of cultural flavors. From traditional steakhouse experiences to light Asian fare, every meal is a celebration of local and international influences amidst inviting ambiances.
Tori
Asian
Ambiance
Traditional setting that embraces warmth and intimacy.
Key Offerings
Specializes in authentic Asian dishes, inviting dinner guests to explore diverse flavors.
Reservation
Yes
Dinner only, 18:00 - 23:00 daily.
Flora
Pizza, Steakhouse
Ambiance
Family-friendly with a traditional vibe, perfect for casual dining.
Key Offerings
Features a variety of vegetarian and gluten-free options alongside classic steaks and wood-fired pizzas.
Reservation
No
Lunch and Dinner, 14:00 - 23:00 daily.
Cielo
International
Ambiance
Traditional atmosphere designed for elegant dining.
Key Offerings
Offers a broad range of international dishes suited to various dietary needs, including vegetarian and gluten-free.
Reservation
Yes
Dinner only, 18:00 - 23:00 daily.
Naos
International
Ambiance
Traditional decor that enhances the dining experience.
Key Offerings
A diverse international menu served in a welcoming environment, ideal for an enjoyable dinner.
Reservation
Yes
Dinner only, 18:00 - 23:00 daily.
Lemon Fish
Latin American
Ambiance
Traditional setting that celebrates the flavors of Latin America.
Key Offerings
Focuses on fresh fish dishes with a Latin twist, crafted to excite the palate.
Reservation
Yes
Dinner only, 18:00 - 23:00 daily.
Sal Steak Cave
Steakhouse
Ambiance
Traditional cave-like setting for an intimate steak dining experience.
Key Offerings
Renowned for perfectly grilled steaks in a rugged yet inviting atmosphere.
Reservation
Yes
Dinner only, 18:00 - 23:00 daily.
Tokimeku
International
Ambiance
Modern vibe that offers comfortable yet stylish dining.
Key Offerings
Offers gluten-free options for breakfast and brunch, crafting delightful morning fare.
Reservation
No
Breakfast and Brunch, 18:00 - 23:00 daily.
Hadar
International
Ambiance
Modern design promoting a fresh and dynamic atmosphere.
Key Offerings
Serves a delightful breakfast and brunch with gluten-free choices to kickstart the day.
Reservation
No
Breakfast and Brunch, 07:00 - 12:00 daily.
Celsius
International
Ambiance
Modern space suited for relaxing cocktail hours.
Key Offerings
Great spot for sipping cocktails and enjoying light bites during the afternoon.
Reservation
No
Cocktail hour, 12:00 - 18:00 daily.
Kanna Beach Club
International
Ambiance
Laid-back beach setting perfect for soaking in the sun.
Key Offerings
Offers a casual dining experience with a range of options suitable for beach-goers.
Reservation
No
Lunch and Dinner, 13:00 - 23:00 daily.
Coffee Corner
Traditional
Ambiance
Cozy, traditional coffee spot to unwind and recharge.
Key Offerings
Ideal for indulging in aromatic coffee selections paired with delicious snacks.
Reservation
No
Times not specified.
Location
5 Avda Calle 112 Col Luis Donaldo Colosi,
Playa del Carmen,
Mexico,
77719,
Quintana Roo
Map view
5 Avda Calle 112 Col Luis Donaldo Colosi,
Playa del Carmen,
Mexico,
77719,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
2.8
km
Beach
Point Esmeralda
1.4
km
Landmark
La 5ta Hacienda
1.5
km
Landmark
Playa Publica 88
1.3
km
Gallery
Tierra Huichol
1.5
km
Landmark
Xavage Park by Xcaret
1.3
km
Beach
Kool Beach Club
2.1
km
Landmark
Cenote Misterio Maya
2.0
km
Beach
Grand Coral Beach Club
1.9
km
Landmark
Martina Beach Club
1.9
km
Beach
Mamita's Beach Club
2.4
km
Landmark
The Union
1.4
km
Gallery
La Galeria de Playa Art Gallery
2.0
km
Landmark
Caminarte
2.0
km
Landmark
Go Natural Explorers
1.2
km
Beach
Shangri-la's Beach
2.9
km
Gallery
Riviera Art Gallery
2.3
km
Landmark
Galeria Lamanai
2.2
km
Landmark
Los Fundadores Park
3.4
km
Beach
Playacar
2.3
km
Landmark
Ambarte
2.4
km
Museum
3D Museum of Wonders
2.9
km
Landmark
Arte en Playa
2.4
km
Store
ME Dive Center
1.9
km
Landmark
Shangri-la Caribe Beach Village Resort
1.6
km
Church
Nuestra Senora del Carmen Catholic Church
2.7
km
Beach
Playa Mamitas
2.0
km
Museum
Museo Frida Kahlo Playa Del Carmen
2.9
km
Nearby
Gallery
Galeria Luis Sottil
490 m
Gallery
Amate Gallery
490 m
Restaurants
La 88
210 m
Mza 460 Avenida 5
Bana Restaurant
10 m
5a Avenida S/N
Mole
790 m
Calle Quinta Avenida s/n
Sal. Steak - Cave
310 m
5 Av Esquina Con Calle 112 Paradisus Playa Del Carmen
Explore Playa del Carmen
Explore Playa del Carmen
Quinta Avenida
30 minutes' walk
Vibrant shopping street featuring boutiques, cafes, and art galleries, perfect for indulging in local culture.
Point Esmeralda
19 minutes' walk
Beautiful beach with calm waters, ideal for swimming and sunbathing, known for its family-friendly atmosphere.
Playa Publica 88
16 minutes' walk
Popular beach spot with ample amenities including beach bars and loungers, perfect for relaxation and socializing.
Galeria Luis Sottil
6 minutes' walk
Art gallery showcasing local and international artists, offering a unique glimpse into the region's vibrant art scene.
Xavage Park by Xcaret
15 minutes' walk
Adventure park offering thrilling activities like rafting and ziplining, perfect for adrenaline junkies.
Cenote Misterio Maya
25 minutes' walk
Relaxing cenote with scenic swim spots, ideal for unwinding amidst lush nature; guided tours available.
Bana Restaurant
1 minute' walk
Sleek dining experience offering Asian fusion dishes; try the sushi for a fresh, flavorful meal.
La 88
3 minutes' walk
Casual eatery known for its authentic Mexican cuisine and vibrant atmosphere; vegetarian options available.
The Union
15 minutes' walk
Dynamic venue with live music and a night scene, featuring various genres and themed nights throughout the week.
Kool Beach Club
25 minutes' walk
Trendy beach club offering beachside cabanas and a lively atmosphere with DJ events, perfect for socializing.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
James
United Kingdom,
March
2025
8.0/10
Our stay at this hotel was filled with memorable moments, especially thanks to the fantastic service and amenities. The staff went above and beyond to cater to our family's needs, making our experience truly special. While the food was generally good, it could have offered more variety for guests staying longer. The location, although convenient in some respects, felt a bit isolated and limited in nearby attractions, which was a downside.
Rooms
9.0
We loved our spacious Family Concierge swim-up room, complete with a fully equipped kitchen and modern amenities. It was a comfortable retreat for our family.
Service
10.0
The service was absolutely top-notch, with our butler Jonathan going out of his way to ensure we had a delightful stay. His personal touches made us feel very special.
Location
6.0
The hotel's location is somewhat isolated from local attractions, which requires planning ahead if you want to explore outside the resort. It was nice, but not as vibrant as we hoped.
Dining
7.0
Dining options were a mixed bag; while some meals were phenomenal, we craved more diversity and lighter options during our week-long stay. The food quality varied by the day, which was slightly disappointing.
Facilities
8.0
The facilities were well-maintained, especially the pool area, which offered plenty of activities for the kids. However, we wished for more shaded lounging spots.
Luna
United Kingdom,
January
2025
9.2/10
Our family vacation at Paradisus La Esmeralda was absolutely delightful! The spacious master suite was perfect for us, and the staff made our experience unforgettable. The butlers truly went above and beyond with their personalized service, although we found some dining options could improve. The kids had a blast at the Kid's Club, making this resort feel truly family-friendly. Overall, this is a fantastic spot for families, but the dining could use a bit more variety.
Rooms
10.0
We loved how spacious the one-bedroom master suite was, complete with thoughtful goodies for the kids.
Service
10.0
The service was top-notch, especially our butler Oscar, who was attentive and catered to our every need.
Location
10.0
The location is fantastic, offering access to a private beach area and family-friendly pools.
Dining
7.0
The dining options were good, but I felt there could be a better selection for kids among the restaurants.
Facilities
9.0
The resort facilities, including the pools and spa, were beautifully maintained and enjoyable for the whole family.
Oscar
United Kingdom,
December
2024
7.4/10
I had a wonderful time during my stay, especially enjoying the tequila bar, Blue Agave, where the bartenders Jobni and Jose crafted amazing personalized cocktails. The family concierge service was heartfelt, and my kids had a great time with the activities provided. However, my experience with the room I received was disappointing, especially regarding safety concerns for my baby due to an unsafe balcony. While the resort had several positives, there are areas that need significant improvement.
Rooms
5.0
I stayed in a one-bedroom suite that I anticipated would be great, but the safety issue with the balcony was a serious concern for my baby. After my complaints, they made some amendments, but it shouldn't have come to that.
Service
7.0
Most of the staff I interacted with were accommodating, especially the family concierge team, who made an effort to engage my kids. I felt a bit let down by the overall responsiveness to my safety concerns.
Location
Dining
8.0
Dining at the resort was fantastic, highlighting the creativity of the bartenders at Blue Agave. However, some of the other dining experiences didn't quite match that level of excellence.
Facilities
7.0
The resort facilities were generally well-maintained and offered plenty of options for relaxation, though improvements could be made for family-oriented amenities.
Mason
United Kingdom,
December
2024
9.4/10
Our stay at Paradisus was nothing short of amazing! The family concierge service made everything so easy, and the kids loved the activities in the Kids Zone. The staff was exceptionally friendly and attentive, making us feel right at home. The dining experience was fantastic with an array of delicious options, though the breakfast could have had a bit more variety. Overall, it was a memorable family vacation with few minor drawbacks.
Rooms
10.0
We stayed in a spacious room that was clean and conveniently located right next to the pool and beach.
Service
10.0
The staff was extremely friendly and went out of their way to entertain our children while keeping us informed about all the amenities and services available.
Location
10.0
The resort was perfect for families with a great location near the beach, allowing easy access to fun activities and dining.
Dining
8.0
The variety of restaurants was impressive, and each meal was delicious, although I felt the breakfast offerings could be enhanced.
Facilities
9.0
The resort has fantastic facilities, including a clean water park and a beautiful pool area that the kids adored.
Alfred
United Kingdom,
November
2024
7.6/10
The hotel offers a great pool experience and decent dining options, but the overall isolation can feel confining after a few days. The staff are friendly and the rooms are kept exceptionally clean, yet the dining options can get repetitive, and the beach area is hindered by seaweed. If you enjoy a relaxing poolside vacation, this might suit you, but be prepared for limited nearby activities.
Rooms
9.0
The rooms were spacious and kept sparkling clean every day. We appreciated the great amenities provided, making our stay comfortable.
Service
8.0
Service at the pool area was incredibly attentive, and the staff made sure we had everything we needed, from drinks to meals.
Location
5.0
The hotel is situated quite far from any interesting areas, making it necessary to hire a car if you wish to explore. It felt very isolated, which could be a downside for many.
Dining
6.0
The dining options were generally good with daily changes, but some meals felt repetitive and didn't reach the five-star quality we expected.
Facilities
7.0
The pool area was lively and well-maintained, but additional comfort options like padded loungers would greatly enhance the experience.
Attentive staff
Isolated location
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Paradisus Playa Del Carmen (Adults Only) serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
4
Number of rooms:
280
Former name
Family Concierge
FAQs
About Paradisus Playa Del Carmen (Adults Only)
What amenities are available at the Paradisus Playa Del Carmen (Adults Only)?
Amenities include multiple outdoor swimming pools, a private beach, a full-service spa, a fitness center, and 14 restaurants.
How far is Paradisus Playa Del Carmen (Adults Only) from Cancún International Airport?
The hotel is approximately 45 km from Cancún International Airport.
What dining options are available at Paradisus Playa Del Carmen (Adults Only)?
Dining options include Asian cuisine at Tori restaurant and international brunch at Sante restaurant, along with 12 additional bars and restaurants.
Is parking available at Paradisus Playa Del Carmen (Adults Only)?
Free private parking is available on-site without the need for a reservation.
What type of rooms are available at Paradisus Playa Del Carmen (Adults Only)?
Rooms feature modern bathrooms with sensory tubs, rain showers, and some include hot tubs and kitchenettes.
What wellness services are provided at Paradisus Playa Del Carmen (Adults Only)?
Wellness services include a range of body and facial treatments, massages, and Thalassotherapy at the Yhi Spa.
How close is Paradisus Playa Del Carmen (Adults Only) to Playa del Carmen's city center?
The hotel is located 3 km from the city center of Playa del Carmen.
What are the recreational activities offered at Paradisus Playa Del Carmen (Adults Only)?
Recreational activities include snorkeling, diving, windsurfing, and access to a complimentary water park.
Which nearby restaurants are located close to Paradisus Playa Del Carmen (Adults Only)?
Nearby restaurants include Bana Restaurant (0.5 km), Tributo Restaurante & Bar (0.5 km), and Los Asados de Patzcuaro (1 km).
What types of business services does Paradisus Playa Del Carmen (Adults Only) offer?
The hotel features a business center and extensive meeting facilities measuring 25000 ㎡.
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